LINGOX SUPPORT

Help center

Short answers for getting started and keeping your data safe.

support@lingox.onlineReplies within 3 business days

Getting started

How do I collect a word?

Select a single English word, then choose “+ Word” in the floating toolbar.

Why does the toolbar not appear?

LingoX does not run on browser internal pages, the built-in PDF viewer or restricted store pages. Refresh a normal webpage after installation.

Speech and AI

Which text is spoken?

Sentence speech uses the exact selected text. Word speech uses the saved word.

Why is cloud speech unavailable?

Check that you are signed in, online and still have cloud allowance. Device speech remains free.

When is AI allowance used?

Only a successfully generated or regenerated context explanation consumes one request.

Data and accounts

Can I move my vocabulary?

Export JSON for a complete backup or CSV for a context-by-context table.

What happens offline?

Collections are stored locally and queued for synchronization.